AHEAD AND LOGICMONITOR PARTNER TO DELIVER AI-POWERED HYBRID OBSERVABILITY AND MANAGED SERVICES

CHICAGO — Oct. 27, 2026 — AHEAD, a global provider of AI-driven cloud, data, infrastructure, and security platforms, today announced a strategic partnership with LogicMonitor, the AI-first platform for Autonomous IT, to help enterprises and service providers gain unified visibility across complex hybrid IT environments and accelerate issue investigation and resolution. Together, the companies will expand their joint go-to-market efforts to help customers gain greater visibility across complex hybrid environments, investigate issues faster and move toward Autonomous IT.

Among the key initiatives under the partnership, AHEAD will focus on:

  • Expanding joint go-to-market efforts. The companies will align sales and go-to-market activities to bring LogicMonitor’s AI-first platform to customers managing complex hybrid environments, helping organizations address visibility and operational challenges across increasingly distributed IT environments.
  • Building managed services on LogicMonitor. AHEAD will leverage LogicMonitor as a foundational observability platform within its managed services portfolio, helping customers consolidate fragmented monitoring, cut through alert noise, shorten the time to detect and resolve incidents, and enable internal teams to focus on higher-priority operational initiatives.
  • Bringing Edwin AI into AHEAD’s AI and intelligent operations strategy. AHEAD will incorporate Edwin AI into its broader AI strategy, helping customers connect telemetry and operational context to investigate issues faster, understand root cause and identify and execute the appropriate next steps.
  • Designing and implementing LogicMonitor deployments for hybrid observability. AHEAD will help clients deploy LogicMonitor across data centers, networks, containers, applications and multi-cloud environments, providing a unified operational view across distributed technology environments.

The partnership also establishes a foundation for joint solutions and accelerators. Leveraging AHEAD’s Innovation Lab and delivery capabilities, the companies will develop repeatable architectures, workshops and deployment playbooks to help customers reduce monitoring complexity and accelerate adoption of hybrid observability across their environments.

“LogicMonitor’s AI-powered hybrid observability platform is a natural complement to the work we do every day helping clients modernize and operate complex hybrid environments,” said Ed Smoke, VP Intelligent Operations Partner Alliances, AHEAD. “Together, we can give our clients a single, actionable view of their infrastructure, anticipate issues before they impact the business, and pair that visibility with AHEAD’s consulting, engineering and managed services to deliver more resilient, efficient operations at scale.”

“Enterprise IT environments are becoming more distributed and complex, making it increasingly difficult for teams to understand what’s happening across the technology stack and act quickly,” said Michael Tarbet, Global Vice President, MSP and Channel, LogicMonitor. “AHEAD brings deep expertise in helping enterprises modernize, operate and manage those environments at scale. Together, we can give customers the visibility and operational context they need to investigate issues, understand root cause, take governed action and build a practical path toward Autonomous IT.”

For more information, please visit ahead.com and logicmonitor.com.

About LogicMonitor

LogicMonitor® is the AI-first platform for Autonomous IT, enabling enterprises to operate complex digital systems with greater resilience, efficiency, and confidence. By unifying visibility from user to code across infrastructure, cloud, Internet, and digital experience, LogicMonitor delivers the intelligence required to anticipate issues, eliminate blind spots, and take action automatically. Powered by Edwin AI, LogicMonitor helps IT and business leaders reduce operational toil, protect revenue, and accelerate innovation.

For more information, visit www.logicmonitor.com and our blog, or follow us on LinkedIn, X, Facebook, and YouTube.

About AHEAD

AHEAD accelerates the impact of technology on business, engineering solutions that connect strategy to execution. With capabilities spanning AI transformation, AI-enabled infrastructure, data platform acceleration, workload modernization, resilient architecture and operational excellence, the company helps more than 4,500 clients modernize platforms, streamline workflows and apply AI to unlock measurable business value. With a team of more than 3,000 employees, deep engineering expertise, proven frameworks and strategic technology partnerships, AHEAD advises, builds and runs integrated solutions for organizations globally. Learn more at ahead.com.

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